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FAQs
All FedEx 2nd Day orders placed before 3:00 pm EST will ship out same business day. Oders placed after that time will ship out next business day.
FedEx 2nd Day orders placed over the weekend go out next business day.
Standard U.S. orders ship USPS Prioroty. We proces and ship your order within 1 to 2 business days from the date order is placed.
Processing times vary for non-thumb guard orders.
Once an order is shipped, you will receive updated tracking information during the full transit journey of your order.
Please feel free to reach out with any questions:
info@baseballthumbguard.com
Phone: 857-957-7228
Thank you for your order!
As a small, family-owned and operated business we strive to give you exceptional customer service.
We offer an easy, fast, free, size exchange. We want all our players to have the best fit. For exchanges simply email us: info@baseballthumbguard.com
Our ThumbPRO Promise to you is that we proudly stand behind our product.
We are dedicated to making the best thumb guard you can get, and we want you to love your ThumbPRO. If you are not satisfied with your purchase, we want to hear about it.
We will work to make it right--guaranteed.
If you have received a ThumbPRO item that you suspect has a defect, please let us know by contacting us. Explain the issue in detail. Photos are helpful.
We have a 14-day return policy. If you wish to return your product please reach out to us through our contact page.
Please see our Guarantee and Refund page for further information:https://www.baseballthumbguard.com/policies/refund-policy
When a fast ball travelling 90 miles per hour makes contact with the bat traveling at 70-80 miles per hour in the opposite direction the collision can result in up to 8,000 pounds of force. That force can create a shockwave that travels down the bat and into the player's hand, resulting in a very painful sensation known as bat sting. Thumbpro is designed to absorb that shock so you don't have to.