THUMB-PER / THUMBPRO PRIVACY POLICY

EFFECTIVE DATE: February 19, 2024

LAST UPDATED: January 7, 2025

BY ACCESSING OUR WEBSITE, DOWNLOADING AND/OR ACCESSING OUR PLATFORMS, AND/OR BY USING OUR SERVICE, YOU AGREE TO AND ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR APPLICABLE TERMS OF SERVICE AGREEMENT, PLEASE DO NOT ACCESS OUR WEBSITE, PLATFORMS, AND SERVICES AND/OR CREATE AN ACCOUNT.

ThumbPRO (“ThumbPRO,” “Company,” “we,” “us,” or “our”) respects your privacy and we are committed to protecting it through our compliance with this Privacy Policy (the “Policy”).  This Policy describes the types of information we may collect from an individual (“You”, “Customer”, or “User”) or that you may provide when you visit baseballthumbguard.com (the “Website” or “Site”), Platforms, access our Services, establish an account, and provide Content, and our practices for collecting, using, maintaining, protecting, and disclosing that information. While this Policy broadly describes the practices we have adopted, local laws may vary, and some jurisdictions may place restrictions on our collection, use, or disclosure of personal information. Our actual practices in such jurisdictions may be more limited than those described in this Policy to comply with local requirements. If you are a resident of California, please see our California Privacy Notice (described below) for additional information regarding our use of personal information. If you are a resident of Nevada, please see our Nevada  Privacy  Notice  (described below) for additional information regarding our  use of personal information.

This Policy applies to information we collect:

•          On our Website.

•          Via our Mobile Platforms, if any.

•          In e-mail and other electronic messages (SMS) between you and us.

•          When you use our Service, such as creating an Account, etc. It does not apply to information collected by:
• us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or

• any third party, including through any application or content (including advertising) that may link to or be accessible from our Website or Platforms.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, Platforms, and/or our Service. By accessing or using our Website, Platforms, and/or Services and/or by establishing an Account, you agree to the terms this Policy.

This Policy is part of our Terms of Service and Sales Agreement. Any capitalized term not defined herein will have the same meaning as ascribed to it in our Terms of Service or Sales Agreement. From time to time, we reserve the right to modify or amend the terms of our Policy. Such modifications will be in accordance with our respective Terms of Service and Sales Agreement. For valuable consideration for using the Website, Services, and/or Products, you agree to the following:

TERRITORIAL SCOPE

Our Website, Platforms and the Services are available for use throughout the universe.

MINORS AND CHILDREN UNDER THE AGE OF 13

Children’s Personal Information. We do not knowingly collect personal information from individuals under eighteen (18) years of age, and do not sell the personal information of minors under sixteen (16) years of age without affirmative authorization. Our website is available only to individuals and entities that can form legally binding contracts under applicable law. You warrant that you are eighteen (18) years of age or older to use our website. If you do not qualify, you may not use our website. If you are a parent or legal guardian, please do not to allow your children to submit personal information to us.

This website is not directed to children under the age of 13. We adhere to the U.S. federal Children’s Online Privacy Protection Act (“COPPA”) and will not knowingly register or otherwise collect any personal information from any child under the age of 13. We ask that minors under the age of 13 not submit any personal information to us using our Website. If you have reason to believe a child under the age of 13 has provided us with any personal information, please contact us at  info@baseballthumbguard.com and request that such information be deleted from our records.

INFORMATION WE COLLECT ABOUT YOU

We collect Personal Data (defined below) directly from you when you interact with us or use our Services. The types of Personal Data we collect depends on how you interact with us or use our Services. For the purposes of this Policy, “Personal Data” means the information that identifies, relates to, describes, or is reasonably capable of being associated with, a natural person, household, or as otherwise defined under applicable law. “Non- Personal Data” means any anonymous information, namely information which does not relate to an identified or identifiable natural person or Personal Data rendered anonymously such that the data subject is not or no longer identifiable. We may combine Non-Personal Data with Personal Data, and in those circumstances, we will treat the combined information as Personal Data. We collect several types of Personal Data from and about our customers of our Services, including the following information:

•  First and Last Name
•  Email Address
•  PhoneNumbers
•  Photographs or Videos
•  User Name, Login Name, Screen Name, Social Media Handle
•  Geolocation Information
•  Device Identifying Information

HOW WE COLLECT YOUR INFORMATION

We collect your information from various sources that may include, for example, the following:

• InformationYouMay Choose to Provide to Us. We may collect information, including Personal Data, directly from you if you choose to provide that information when you use or otherwise interact with our Services. For example, you may provide us with your name and contact information (such as an email address, phone number), date of birth, or other details of that nature, when you sign up for SMS, our newsletters or participate in promotions, sweepstakes, contests or surveys by way of our Services. You also may choose to provide personally identifiable information about yourself when you participate in forums or discussions via our Services. Please be aware that information you post in these forums may be viewed or captured by anyone who uses the Services, therefore you should avoid posting sensitive personal data you would not want to be available to the public.
•  Information that is Automatically Collected when You Access the Services. When you access the

Services, we and our third-party partners and vendors may automatically collect certain information, including Personal Data, about your visit using tools such as cookies, web beacons, usage data and other similar technologies. The information that we automatically collect, include your IP address, geolocation information (which may include specific longitude and latitude), time zone, usage times and volume, and information about the device you are using (for example, device type, device ID, characteristics and status, browser type, screen size, internet bandwidth, and operating system and

application), language preference, URL click stream, or information that we collect through our marketing activities. We may use Google Analytics to collect such data. Terms of Service for Google Analytics are available  HERE. We or our third-party partners may combine information collected automatically with other information about you, including information you choose to provide; such combination may result in Personal Data.

•  Cookies. We may also use cookies to collect the above information. ‘Cookies’ are small files of letters

and numbers stored on your browser or device that enable the cookie owner to recognize the device when it visits websites or uses online services. The website you visit may set cookies directly, known as first-party cookies, or may trigger cookies set by other domain names, known as third-party cookies. While we may automatically use some cookies that are strictly necessary to provide the services you request or enable communications, we request your consent for all of our other cookie uses. We may use the following types of cookies:

o Strictly necessary cookies. Our Website and Platforms require the use of these cookies to properly operate or provide necessary functions relating to the services you request. They include, for example, cookies enabling you to securely log into our Website and/or Platforms. These are persistent cookies that generally last thirty (30) days.

o Analytical/performance cookies. These cookies allow us and our third-party service providers to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us improve how our Website works by, for example, ensuring that customers can easily find what they need on our Website. These cookies generate aggregate statistics that are not associated with an individualized profile, and are persistent cookies that generally last thirty (30) days.

o Functionality cookies. These cookies enable helpful but non-essential Website functions that improve your Website and Platform experience. By recognizing you when you return to our Website and/or Platform, they may, for example, allow us to personalize our content for you, greet you by name, or remember your preferences. These are persistent cookies that generally last thirty (30) days.

• WebBeacons/Tags.We may collect aggregate anonymous information through files embedded in our services and emails known as “web beacons.” We may deliver a web beacon to you through our services from an advertising network with which we have contracted. Web beacons allow third parties to provide anonymized and aggregated auditing, research, and reporting for us. Web beacons also allow us to send email messages in a format users can read, and they tell us whether emails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to users. We do not tie the information gathered by web beacons to personal information.
•  FlashLSOs. When we post videos, third parties may use local shared objects, known as “Flash

cookies,” to store your preferences for volume control or to personalize certain video features. Flash cookies are different from browser cookies because of the amount and type of data and how the data is stored. The cookie management tools provided by many popular browsers will not remove Flash cookies.   To   learn how to   manage   Flash cookie   privacy   and storage settings,   click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.

•  SocialMedia Networks. Information that your social media network provides to us if you connect your

social media account with your Account. For example, this may include your social media ID or username, name, email address, general location, friends list, and demographic information such as gender or birthday/age. Note that certain of the information we receive will become part of your account and will be subject to this Policy.

•  Otherwisein accordance with our agreements with you. Information as described elsewhere in this

Policy, any applicable terms, or at the time such information is collected.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Data:

•  To present our Website, Platforms, and its contents to you, as applicable.
•  To provide you with our Service.
•  To provide you with information, products or services that you request from us.
• To notify you about changes to our Website and/or Platforms or any additional services that we offer or provide though it.
•  Toallow you to participate in interactive features on our Website and/ or Platforms.
•  Toimprove your experience.
•  To build your profile and associate database for you to properly access our Services, Website, and

Platforms.

•  Provide customer support.
•  Internal recordkeeping.
•  Market research.
•  Investigate, deter, and protect against fraudulent, unauthorized or illegal activity.
•  Inform you about promotions, events, and news related to our Service, Website, and/ or Platforms.
•  In any other way we may describe when you provide the information.
•  Contact you with respect to our Service, Website, and/or Platforms.
•  To fulfill any other purpose for which you provide it.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our customers and information that does not identify any individual, without restriction. We may disclose Personal Data that we collect, or you provide as described in this Policy:

•  Our employees on a need-to-know basis.
•  To our affiliated companies on a need-to-know basis.
• Inanonymizedand/or aggregated form to contractors, service providers and other third parties, such as our payment processing partners, we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
•  To buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution

or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our Website, Platforms, Service, and Customers is among the assets transferred.

•  For any other purpose disclosed by us when you provide the information.
•  With your consent.

We may also disclose your Personal Data:

• To comply with any court order, law or legal process, including responding to any government or regulatory request.
•  To enforce or apply other agreements, including for billing and collection purposes.
• If we believe or have reason to believe disclosure may be necessary or appropriate to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the information you provide to us. We have created mechanisms

to provide you with the following control over your information:

• TrackingTechnologiesand Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some or all parts of our Website or Platform may then be inaccessible nor function properly.
•  Disclosure of Your Information for Third-Party Advertising.  We do not sell, trade, or otherwise

transfer your Personal Information unless we provide you with advance notice. However, this does not include website hosting partners and other third parties who assist us in operating our Website, conducting our business, or servicing, so long as those parties agree to keep your information confidential.

•  We do not control third parties’ collection or use of your information to serve interest-based advertising.

However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.

THIRD PARTY LINKS ON OUR WEBSITE

Our Website and/or Platform may contain links within Our Website and to other third party websites for your convenience. We are not responsible for the privacy policies and practices of other third parties and any information you submit to a third party is subject to their privacy policy. Once you leave our Website and/or Platform, or are redirected to a third-party website, application, or other online service, we encourage you to read the privacy policy applicable to that third party.

Our Website utilizes a number of services that collect or process personal information. To learn about each service’s privacy practices, see the following links:

Provider          Link to more information about processing

Facebook         https://www.facebook.com/policy.php

Google             https://policies.google.com/technologies/partner-sites

Mailchimp       https://mailchimp.com/legal/privacy/

Microsoft         https://privacy.microsoft.com/en-us/privacystatement TikTok             https://www.tiktok.com/legal/privacy-policy?lang=en Klaviyo            https://www.klaviyo.com/marketing-resources/data-privacy Shopify            https://www.shopify.com/legal/privacy

Textline           HERE

Gorgias            https://www.gorgias.com/legal/privacy

OrderEditing https://ordereditiing.com 

YOU GIVE CONSENT FOR US TO SHARE YOUR DATA WITH THESE PROCESSORS, AND FOR THEM TO TRANSFER THIS INFORMATION ONWARD TO THEIR PARTNERS IN CONNECTION WITH PROVIDING YOU SERVICES.

OPT-OUT OF COMMUNICATIONS WITH THUMBPRO

• E-mailContact.You may opt-out of receiving promotional e-mail communication from us by sending us an e-mail at info@baseballthumbguard.com, or by clicking the “unsubscribe” button at the bottom of our emails that we send to you. Please note that you will not be able to opt-out of transactional e-mail communication, such as communication related to your account activities.
•  PushNotification. You can opt out of receiving push notifications through your device settings. Please

note that opting out of receiving push notifications may impact your use of the Website, Platforms, and/or Service.

•  SMS: You may opt-out of receiving promotional text messaging communication by replying “stop”.

CORRECTING OR DELETING YOUR ACCOUNT

• You may correct, unsubscribe, modify, or delete your Account by going to the “settings” tab or contacting us directly.
•  Effect of Deletion/ Deactivation. Except as required by law, ThumbPRO has no obligation to retain or

provide you with copies of your Content, and we do not guarantee any confidentiality with respect to your Content. Upon your deletion of the account, ThumbPRO reserves the right to delete you Content.

YOUR CALIFORNIA PRIVACY RIGHTS

We do not sell, trade, or otherwise transfer to outside third parties your Personal Information. California Civil Code Section § 1798.83 permits customers of our Website, Platform, and/or Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@baseballthumbguard.com.

Further, the California Consumer Privacy Act of 2018, as amended (Cal. Civ. Code §§ 1798.100 to 1798.199) (“CCPA”), does not apply to us. If you have any questions or concerns about the CCPA or its non-applicability to us, please do not hesitate to e-mail us at info@baseballthumbguard.com.

Mobile Terms of Service

ThumbPRO Baseball

Last updated: Jan. 7, 2025

The ThumbPRO Baseball mobile message service (the "Service") is operated by ThumbPRO Baseball (“ThumbPRO Baseball”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to ThumbPRO Baseball’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ThumbPRO Baseball through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ThumbPRO Baseball. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +781-734-6740 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ThumbPRO Baseball mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +1

781-734-6740 or email info@baseballthumbguard.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

DATA PROCESSING AND SECURITY

We have implemented our own or third-party measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind our or the third-party’s firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, Platforms, and/or Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, by encrypting data in transit, we cannot guarantee the security of your Personal Information transmitted to our Website, Platforms, and/ or Service. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or Platforms.

Data that you provide is hosted on dedicated servers of our third-party partners.

DO NOT TRACK

Some browser settings allow a “Do Not Track” feature that permits you to automatically transmit a “do not track” signal to websites and online services you visit. At this time, We are not configured to respond to “do not track” signals from browsers. Click here to learn more about these signals.

CHANGES TO OUR PRIVACY POLICY

ThumbPRO may need to modify the terms of this Policy and we encourage you to review this Policy regularly. In the event, we modify the terms of this Policy, such modifications shall be binding on you only upon your acceptance of the modified Policy. We may inform you about the modifications via email or comparable means within fifteen (15) days of making such a modification a reasonable notice period, prior to binding you. We may also post the modified version on this page and indicate at the top of the page when this Policy was last updated.

Your continued use of the Website, Platforms or the Services shall constitute your consent to such changes. Your continued use of the Website, Platforms, or the Service means that you accept all modified terms of the Policy.

CONTACT INFORMATION

To  ask  questions  or  comment  about  this  Privacy  Policy  and  our  privacy  practices,  contact  us  at:

info@baseballthumbguard.com.

NEVADA PRIVACY NOTICE

Under Nevada Law, Nevada residents who have purchased goods or services from us may opt-out of the sale of covered information as defined under Nevada Law. Covered information includes first and last name, address, email address, phone number, or an identifier that allows a specific person to be contacted. If you are a Nevada

resident, you may submit a request to opt-out by emailing info@baseballthumbguard.com.

INTERNATIONAL TRANSFERS OF INFORMATION

Your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding personal information may be less stringent than the laws in your country. Therefore, in some circumstances, you might be left without a legal remedy in the event of a privacy breach or other use that is prohibited in your country. By submitting your personal information, you agree to this transfer, storage and/or processing, including all associated risks.

ACCESSIBILITY

ThumbPRO is committed to constantly improving our website (baseballthumbguard.com) and ensuring digital accessibility for all of our visitors.

WCAG 2.0 AA GUIDELINES

We are constantly working to ensure that our site follows the Web Content Accessibility Guidelines (WCAG) Level A and AA Success Criteria.

NEED HELP?

If you have any trouble using the website, we want to help! Please contact us on one of the channels below. Please include the webpage and nature of the issue in your communications, and we will make all reasonable efforts to make that page accessible for you.

•  Phone: 

  +1-781-734-6740  (Monday - Friday | 8:30am EST - 4:30pm EST)

   E-mail: info@baseballthumbguard.com
•  Postal address: ATTN: B2CCustomer Service,ThumbPRO, 34 Walden Street Suite #335, Concord, MA 01742

PLEASE NOTE: IF YOU USE OUR WEBSITE, PLATFORMS, AND/OR OUR SERVICE YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY OR OUR TERMS OF SERVICE OR TERMS OF SALE, PLEASE DO NOT USE OUR WEBSITE, PLATFORMS, OR SERVICE.